With new staff orientation, implementation of a new process or procedure, and at regular intervals, usually annually, competencies are administered to review and measure employee compliance and maintenance of understanding. For annual review, topics such as safety, financial and privacy compliance, and core values are sometimes offered with a pre-test. A pre-test score of 100% accuracy allows the employee to skip the review.
Clinical and technical skills usually require a proficiency exam annually and at implementation of a change.
- A math test may be used to demonstrate calculations of day-supply, units/volume as in an insulin pen or drops in eye dropper, pediatric dosing, and conversion of measures (pounds to kilograms, milliliters to ounces). See example Appendices\Standard Operating Procedures\Competencies\Math Competency 10.15.docx.
- Equipment: cleaning and use, e.g. a counting machine or robot
- Therapeutic Interchanges: insulins, inhalers, within classes – See Appendices\Standard Operating Procedures\Competencies and Appendices\Collaborative Practice
- Collaborative Practice