Drug Reclamation/Donation Performance Metrics

Performance metrics for drug donation and reclamation programs will vary greatly depending on:

  • Donation source (long-term care, health system, or individuals)
  • Types of medications accepted (prescription only, over the counter, or disease specific, durable medical supplies)
  • Program model (centralized repository, logistics only, dispensing or wholesale)
  • Staff structure (professional staff, volunteer based, or mixed)

The following metrics were gathered from a state drug donation program in Iowa that utilizes a centralized repository for the state, collects medications from long term care facilities, clinics, pharmacies and individuals, and distributes medications to participating pharmacies and clinics utilizing a wholesale distribution pharmacy license. The table shows the shows the volume (one tablet = one unit) and value of incoming medications that were donated, inspected and accepted into the program, the volume and value of medications that were distributed to participating clinics and pharmacies, and the professional staff utilized each year to achieve the results.

TIP:Be creative with indicators of progress. SIRUMmeasures not only how many pounds of medication they redistribute but also the reduction of medication waste they prevent. SafeNetRx.org April, 2018 

Drug donation programs are complex operations. The operating procedures, program design, staffing structure, and services offered may require significant adjustment in the initial years of operation. The program will become more efficient over time as various components of the program are evaluated and refined every year.

These measures are used internally and externally to shareholders to demonstrate growth, efficiency, and value of outreach (footprint).