2
211 · 53, 131, 148, 173
3
340B · 7, 9, 20, 35, 51, 52, 54, 71, 92, 93, 168
5
501(c)3 · 5, 11, 20, 57, 59, 60, 62, 177
A
Advocacy · 35, 36, 163
American Pharmacists Association · 144
annual review · 74, 81
audits · 66, 80, 81, 107
B
Board of Pharmacy · 15, 58, 59, 63, 95, 125, 126, 149
C
Centers for Medicare and Medicaid Services · 58, 86, 174
Challenges · 8, 131, 161
champion · 10, 12, 15, 156
charity-only · 44
City Health Dashboard · 18, 19, 168
City-Data · 18
collaboration · 4, 11, 46, 47, 49, 57, 154, 159, 173
collaborative practice · 64, 76
Collaborative Practice Agreement · 161
Community Commons · 18, 53, 168
Community Health Needs Assessment
CHNA · 52
competencies · 73, 74, 81
controlled substance · 41, 45, 48, 58, 63, 80, 96, 97
coupons · 93, 103, 139, 163, 171
Customer Relationship Management · 6, 21, 88, 169, 174
cycle counts · 6, 89
D
dashboard · 134, 135, 136, 137, 139
data collection · 142
destruction · 38, 41, 57, 62, 79, 80, 89, 94, 98, 106, 107, 108, 109, 166, 177
direct donations · 7, 64, 93, 97, 100, 103
discharge · 39, 40, 52, 54, 94, 115, 119, 120, 121, 130, 159, 160
drug donation programs · 63, 64, 95, 96, 98, 107, 114
E
eligibility · 11, 49, 50, 58, 63, 64, 72, 80, 81, 85, 86, 93, 102, 103, 104, 106, 107, 112, 114, 115, 116, 117, 122, 162
enrollment · 6, 7, 38, 49, 81, 85, 102, 104, 112, 117, 118, 162, 167
equipment · 4, 41, 69, 81
expiration · 90, 108
F
facility · 10, 12, 13, 14, 16, 21, 26, 38, 39, 48, 69, 70, 78, 79, 91, 93, 94, 97, 98, 115, 117, 156
fee system · 71
fiscal sponsorship · 60
formulary · 6, 21, 80, 83, 84, 145, 149, 172
fund development · 4, 21, 23, 24, 26, 28, 29, 33, 34, 35, 131, 145, 153, 159, 161
funding, resources · 4, 29, 30
G
geo-mapping · 17
Good Shepherd · 2, 20, 70
governance board · 8, 154, 155, 158
grants · 9, 30, 35, 45, 152, 171
Grow Your Charity Pharmacy · 8, 36, 131, 160
H
Health Insurance Portability and Accountability Act · 174
Hickman Charitable Pharmacy · 5, 52
HOPE Dispensary of Greater Bridgeport · 4, 46, 110, 116, 130, 135, 138, 139, 143, 149, 174
hours of operation · 4, 40
I
impact · 8, 10, 12, 18, 23, 25, 30, 33, 36, 47, 88, 100, 132, 133, 134, 137, 139, 142, 150, 154, 164, 172, 177
incineration · 48, 110
income documentation · 104, 107, 115, 116, 162
inspection · 80, 93
Institutional Review Board · 175
insulin · 49, 65, 70, 76, 81, 94, 99, 100, 149, 177
insurance · 2, 3, 11, 17, 35, 51, 52, 54, 63, 66, 68, 74, 81, 86, 88, 98, 101, 114, 115, 117, 119, 136, 174
internet accessibility · 8, 150
interpretation · 8, 9, 42, 129, 130, 170
interpreter · 129, 170
interventions · 139, 142
inventory · 11, 16, 21, 48, 62, 70, 83, 84, 85, 87, 89, 90, 92, 99, 161, 163
Iowa Safety Net Pharmacy · 36
J
job descriptions · 73
L
label · 80, 86, 94, 104, 105, 107, 126, 170
location · 4, 18, 19, 21, 37
M
mail order · 41, 44, 48, 50, 70, 115, 116, 122
manufacturer bulk replacement · 7, 9, 64, 70, 93, 106, 166
marketing · 8, 9, 18, 21, 49, 53, 70, 88, 138, 145, 146, 148, 151, 153, 160, 168, 169
Medical Missions at Home · 148
Medication Therapy Management · 46, 47, 76, 145, 175
metrics · 16, 47, 51, 76, 77, 86, 88, 93, 102, 103, 105, 117, 120, 132, 134, 135, 137, 139, 141, 142, 143, 151, 167
mission · 53, 79, 120, 147, 155, 175
mixed-model · 4, 5, 20, 44, 51, 54, 70, 178
models · 4, 19, 43
N
National Drug Code · 87, 90, 108, 175
newsletter · 46, 49, 75, 134, 144, 147, 152, 153, 169, 171, 172
O
open-door · 44
orientation · 73, 74, 79, 81
outcomes · 11, 12, 15, 17, 25, 32, 33, 34, 76, 86, 88, 96, 99, 100, 122, 129, 132, 134, 139, 142, 143, 151, 153, 154, 159, 178
over the counter · 63, 141
overstock · 90
Ozanam · 2, 4, 29, 45, 46, 151, 158, 159
P
partnerships · 20, 36, 146
patient assistance programs · 7, 9, 11, 46, 58, 81, 93, 99, 101, 106, 166
patient satisfaction survey · 139
patient services · 49
payroll · 60, 68, 69
PEST · 19, 20
pharmacy desert · 19, 178
pharmacy license · 5, 21, 62
pharmacy management systems · 6, 41, 69, 85, 142
pharmacy technicians · 36, 49, 54, 55, 56, 66, 72, 73, 77, 79, 136
pictograms · 86, 130
Plaza Pharmacy · 5, 39, 54, 55
policies · 20, 58, 67, 68, 72, 73, 79, 80, 81, 93, 107
Prescription Drug Manufacturing Act · 57, 62, 175
prescriptions · 6, 50, 80, 99, 105, 135
productivity · 6, 33, 76, 77, 78, 88
R
recall · 80, 87, 90, 93, 107
reclamation · 5, 7, 8, 9, 21, 58, 63, 64, 70, 77, 93, 98, 140, 141, 153, 170, 178
record keeping · 85, 103, 112
registration · 55, 60
regulations · 5, 57, 63, 64, 93, 119
repackaging · 64, 89, 108
repository medication · 7, 96
Results Based Accountability · 175
return on community investment · 4, 30, 31, 140, 175
S
safety net · 10, 12, 21, 35, 55, 87, 99, 147, 161
Saint Louise Pharmacy · 5, 53
Saint Thomas Health · 2, 51, 52, 53, 54, 76, 99, 118, 150, 159, 175
Saint Vincent Pharmacy · 5, 55
samples · 18, 45, 46, 60, 62, 63, 64, 65, 73, 76, 80, 93, 94, 97, 103, 115, 140, 149, 161, 162, 163, 166
satisfaction survey · 142, 143
security · 41, 42, 57, 59, 79, 86, 103, 107, 115, 174
segregation · 58, 80, 89, 109
services · 2, 10, 11, 12, 14, 15, 17, 19, 20, 35, 36, 37, 38, 40, 41, 42, 45, 47, 49, 52, 64, 68, 70, 71, 72, 74, 76, 85, 86, 88, 117, 126, 130, 131, 132, 133, 134, 137, 139, 141, 142, 143, 146, 147, 148, 149, 151, 154, 159, 160, 162, 164, 165
size · 4, 38, 85, 114
SMART indicators · 137
social media · 46, 148, 151, 164
social networking · 147
software programs · 21, 42, 47, 50, 51, 58, 85, 86, 88, 89, 92, 102, 103, 107, 114, 115, 117, 123, 137, 142, 152, 166, 167
Speaking the Language · 4, 24, 153, 159
staff · 10, 15, 30, 46, 47, 53, 58, 66, 67, 68, 72, 74, 76, 79, 81, 84, 101, 102, 107, 110, 129, 132, 133, 134, 137, 141, 147, 152, 153, 155, 156, 157, 158, 161, 162, 164
staffing · 5, 11, 14, 16, 31, 38, 47, 49, 59, 70, 72, 76, 98, 133, 136, 141, 145, 155, 161
stand alone · 44
Standard Operating Procedures · 6, 58, 73, 74, 78, 79, 80, 81
start-up costs · 5, 42, 69
storage · 38, 58, 80, 89, 90, 93, 100, 103, 107, 108, 177
students · 2, 6, 36, 46, 74, 75, 142, 143
SWOT · 20
synchronized refills · 65
T
technology · 4, 21, 41, 69, 79, 88, 172, 175
therapeutic interchange · 47, 65, 77, 80, 81, 85, 103, 139, 145, 162, 163, 167
transitions of care · 118, 119, 120, 175
translation · 7, 42, 86, 122, 126, 130, 149
U
US Census Bureau · 18
V
virtual inventory · 92
volunteers · 6, 9, 29, 36, 38, 45, 49, 66, 67, 72, 74, 75, 89, 107, 142, 152, 153, 154, 155, 156, 161, 169, 170, 176
vouchers · 7, 11, 93, 139, 160
W
Wholesale Acquisition Cost · 87, 176
wholesale distributor · 98
Wyoming Medication Donation Program · 2, 5, 48, 49, 63, 70, 89, 97, 98, 122, 136, 140, 153, 176