Policies are established for federal and state licensingof the facility (pharmacy), and staff (pharmacist, technician, other). They may include frequency of renewal, methods of documentation, and consequences of non-compliance. Policies may include regulationsincluding signage, language, or notifications to patients. E.g. state phone number to call to report an error, dispensing prescription in patient language, etc.
Security and safety procedures and policies protect employees, patients, and products. They include:
- Environmental: fire, disaster, hazmat, etc.
- Technology access and privacy
- Patient confidentiality and privacy, HIPAA
- Media Release