Tools

  • Posters placed in patient elevators at hospitals and clinics, on buses, at thrift shops
  • Brochures provided to clinics and placed in patient waiting areas in the hospital, soup kitchens, food pantries
  • Informational meetings with local clinics
  • Referrals at Medical Missions at Home (provide applications) if held in your community
  • Updated information with United Way’s Info-211referral system
  • Include language(s) of population being served
  • Customized brochures for some clinics with specific needs (behavioral health, cardiac, respiratory, diabetes, etc.)with transportation options in directions to pharmacy,
  • Internet Links on other provider sites

See Marketing Appendix for examples of fliers, posters, etc. 

What to include in materials:

Direct to Patients:

  • Definitions:
    • Name of charitable pharmacy and purpose
    • Population served (uninsured, underinsured, income requirements, location restrictions, other)
  • Eligibility requirements and what to bring to initial visit
  • Pharmacy location(s), directions, hours of service (closed for lunch, holidays?)
  • Contact information: phone, fax, email, social media, website
  • Translation if population does not read English 
  • Services: interpreter services provided, no appointment necessary, or call for an appointment, fees for Safety-Net meds

Direct to Providers:

  • Above patient information plus:
  • Formulary information: 
    • What is available 
    • What is not available (control meds, birth control, immunizations, etc.)
    • Meds that are specific for that type of practice
    • How to access formulary (on website, faxed to provider)
  • How providers can help: direct donations, enroll for insulin samples to donate to pharmacy

Example:

How Can Your Practice Help?

  1. Your practice can donate excess medication samplesto the Dispensary. Unused medication samples that are at least four months from their expiration date can be sent to the Dispensary at no cost to you. You will get an itemized receipt for all that you donate. Instead of throwing out what you have gotten from drug reps, why not donate them?
  2. We also need practices that are willing to enroll to receive free insulin samplesto donate to the Dispensary – insulin is one medicine that is in great demand. 
  3. Donate to the HOPE Dispensary. Many of the medications we dispense, particularly those for behavioral health, are not available except through purchase. Costs of generics continue to rise and many have been removed from the $4 programs. A gift of $100 provides approximately $600 worth of medication to patients. 

HOPE Dispensary of Greater Bridgeport